{"id":211559,"date":"2024-04-29T05:00:32","date_gmt":"2024-04-29T03:00:32","guid":{"rendered":"https:\/\/www.refrakcnicentrum.cz\/?p=211559"},"modified":"2024-04-29T13:07:53","modified_gmt":"2024-04-29T11:07:53","slug":"refractive-center-prague-awarded-for-excellence-in-patient-service-by-whatclinic-com","status":"publish","type":"post","link":"https:\/\/www.refrakcnicentrum.cz\/en\/refractive-center-prague-awarded-for-excellence-in-patient-service-by-whatclinic-com\/","title":{"rendered":"Refractive Center Prague awarded for excellence in patient service by WhatClinic.com"},"content":{"rendered":"<div id=\"cmsmasters_row_\" class=\"cmsmasters_row cmsmasters_color_scheme_default cmsmasters_row_top_default cmsmasters_row_bot_default cmsmasters_row_boxed\">\n<div class=\"cmsmasters_row_outer_parent\">\n<div class=\"cmsmasters_row_outer\">\n<div class=\"cmsmasters_row_inner\">\n<div class=\"cmsmasters_row_margin\">\n<div id=\"cmsmasters_column_\" class=\"cmsmasters_column one_first\">\n<div class=\"cmsmasters_column_inner\"><div class=\"cmsmasters_text\">\n<p><span style=\"font-weight: 400;\">We are thrilled to inform you that Refractive Center Prague has been recognised with the<\/span><b> WhatClinic Patient Service Award 2023<\/b><span style=\"font-weight: 400;\">, our annual award based on patient ratings and reviews performance, from the worldwide healthcare search engine <\/span><a href=\"https:\/\/www.whatclinic.com\/\"><span style=\"font-weight: 400;\">WhatClinic<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In 2023, over 8 million people visited WhatClinic\u2019s search directory to find and compare clinics for treatments. Refractive Center Prague is one of a&nbsp;few hundred clinics listed on the website that met the highest standards qualifying for the award.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thanks to your team\u2019s commitment and dedication, Refractive Center Prague holds a&nbsp;consistently high ServiceScore\u2122, which measures the clinic\u2019s commitment and performance to patient care throughout the whole year. This Award represents our emphasis put on creating positive patient experiences throughout the entire journey.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Petr Nov\u00e1k, M.D. stated:<br \/>\n<\/span><i><span style=\"font-weight: 400;\">\u201cWe are amazed to be recognised for our commitment to customer service. As a&nbsp;practice, we focus on everything we do and to receive such positive feedback from our patients is an amazing feeling\u2026.\u201d<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">David Roe, WhatClinic\u2019s CEO, congratulated Refractive Center Prague and commented on the Award:<br \/>\n<\/span><i><span style=\"font-weight: 400;\">\u201cThe Patient Service Awards have now run for 13 years. For 2023, we have considered thousands of data points, including ratings based on communication between patients and clinics, clinic\u2019s promptness, politeness, helpfulness, customer service over the phone, email, online and in-person, as well as patient reviews, feedback and more.<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">Ratings are helpful to both patients and clinics. Patients can see which clinics have been rated well by other users, and clinics can evaluate their own performance against others in their market and be motivated to improve their patient services, which is ultimately good for everybody.\u201d<\/span><\/i><\/p>\n<\/div>\n<div id=\"cmsmasters_divider_q96vot3d5q\" class=\"cmsmasters_divider cmsmasters_divider_width_short cmsmasters_divider_pos_left\"><\/div>\n<div class=\"cmsmasters_text\">\n<p><strong>About WhatClinic<\/strong><\/p>\n<p><a href=\"https:\/\/www.whatclinic.com\/\"><span style=\"font-weight: 400;\">WhatClinic<\/span><\/a><span style=\"font-weight: 400;\"> is a&nbsp;health and beauty search engine site that lists over 70,000 clinics globally. In 2023, over 8 million people visited the website to find, compare and book appointments in clinics and practices across a&nbsp;wide range of medical treatments, including dentistry, medical aesthetics, plastic and bariatric surgery, hair transplant, fertility and more. WhatClinic\u2019s mission is to connect patients with clinics they will love and give them access to all the information they need to make an informed choice, including price, availability, and reviews. WhatClinic was founded in 2007 by tech entrepreneur Caelen King and is in operation in over 135 countries.<\/span><\/p>\n<\/div>\n\n<div id=\"cmsmasters_divider_o8n8t4mewh\" class=\"cl\"><\/div>\n<div class=\"aligncenter\"><div class=\"cmsmasters_img  cmsmasters_image_c\"><a href=\"https:\/\/www.refrakcnicentrum.cz\/wp-content\/uploads\/2024\/04\/whatclinic-award-certificate-2023.jpg\" rel=\"ilightbox[img_6aee1a23709fa]\"><img decoding=\"async\" src=\"https:\/\/www.refrakcnicentrum.cz\/wp-content\/uploads\/2024\/04\/whatclinic-award-certificate-2023-micro.jpg\" \/><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"cmsmasters_row_fgx51fvec\" class=\"cmsmasters_row cmsmasters_color_scheme_default cmsmasters_row_top_default cmsmasters_row_bot_default cmsmasters_row_boxed\">\n<div class=\"cmsmasters_row_outer_parent\">\n<div class=\"cmsmasters_row_outer\">\n<div class=\"cmsmasters_row_inner\">\n<div class=\"cmsmasters_row_margin\">\n<div id=\"cmsmasters_column_ffts30xfs9\" class=\"cmsmasters_column one_first\">\n<div class=\"cmsmasters_column_inner\"><div id=\"cmsmasters_button_089uiv00u\" class=\"button_wrap\"><a href=\"\/en\/news\/\" class=\"cmsmasters_button\"><span>Return on news<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>We are thrilled to inform you that Refractive Center Prague has been recognised with the WhatClinic Patient Service Award 2023, our annual award based on patient ratings and reviews performance, from the worldwide healthcare search engine WhatClinic.<\/p>\n","protected":false},"author":1,"featured_media":211562,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[105],"tags":[],"class_list":["post-211559","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - 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