We are delighted to announce that Refractive Center Prague has been awarded the esteemed WhatClinic Patient Service Award for 2025. This annual recognition, presented by WhatClinic.com, the global healthcare search engine, is based exclusively on outstanding patient reviews and ratings throughout the year.
In 2025 alone, over 5 million people visited WhatClinic’s comprehensive platform, seeking trusted clinics and comparing treatment options worldwide. Among thousands of providers listed, Refractive Center Prague proudly stands among the select few recognized for consistently exceeding patient expectations and maintaining exemplary service standards.
This accolade highlights Refractive Center Prague’s unwavering dedication to patient care, as reflected in our consistently high ServiceScore™, a rating that evaluates clinics based on patient feedback, responsiveness, courtesy, and overall quality of care. Our team’s dedication to ensuring every patient experience is positive, comfortable, and fulfilling has led us to this significant achievement.
Petr Novák, M.D. stated:
“We are amazed to be recognised for our commitment to customer service. As a practice, we focus on everything we do and to receive such positive feedback from our patients is an amazing feeling…”
David Roe, CEO of WhatClinic, praised Refractive Center Prague, remarking:
“The WhatClinic Patient Service Awards have been celebrating excellence in patient care for 16 years. Clinics receiving this award, such as Refractive Center Prague, have demonstrated outstanding service across multiple criteria, including effective patient communication, timely responses, courteous interactions, and overall satisfaction. Congratulations on your well-deserved success!”
About WhatClinic
WhatClinic is a health and beauty search engine site that lists over 70,000 clinics globally. In 2025, over 5 million people visited the website to find, compare and book appointments in clinics and practices across a wide range of medical treatments, including dentistry, medical aesthetics, plastic and bariatric surgery, hair transplant, fertility and more. WhatClinic’s mission is to connect patients with clinics they will love and give them access to all the information they need to make an informed choice, including price, availability, and reviews.
