How to proceed should you wish to make use of our services?

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To facilitate the entire process leading up to the surgery as well as your stay in Prague as a whole, we have compiled a summary of all the necessary information for you. In case that anything should seem unclear or should you have any further queries, please do not hesitate to contact us. We will be more than happy to explain everything and make your stay in Prague as pleasant as possible.

The most important instructions and information for foreign patients:

  • In case of your interest in securing an appointment for an examination or a surgical procedure you may contact us on the telephone, via e-mail, through Facebook or personally.
  • There will be a foreign patient coordinator available to you who will be fluent in English (German).
  • We send a questionnaire via e-mail to all our foreign patients living outside of the Czech Republic. Foreign patients living within the Czech Republic may fill out this questionnaire once at the clinic. But in case the surgery is scheduled right after the examination, it is necessary to deliver the completed questionnaire in advance.
  • The questionnaire serves to acquiring all the necessary information required to make an appointment for a procedure as well as some preliminary information on the patient’s health. This enables us to make all the necessary steps before the actual arrival of the patient in the country, such as requesting additional specialised eye tests or doctor’s notes from a specialist. In this way, we ensure that patients who are not suitable for the procedure in question do not travel to Prague unnecessarily.
  • In case you are deemed to be a suitable candidate for a chosen procedure, you will be sent appointment details for an entry examination and a preliminary reservation for the surgical procedure. 
  • On request, we can arrange airport transfers and recommend accommodation in hotels in the vicinity of the clinic as well as other services. The above additional services will be provided at guaranteed prices from our partner taxi services, etc. No commission is charged for these extra services. 
  • Before you arrive in Prague, you will be sent a complete summary of information needed for your stay including the detailed itinerary with timings, prices, what to have with you at what times etc.
  • Once you have undergone your surgical procedure we will remain in contact and will always be available.
Laser Eye Surgery

Before the surgery, you must first undergo a specialised eye examination. For safety reasons, this examination cannot be done on the same day as the surgery itself.  

For laser eye surgery, the following applies:

  • If everything is all right and the examination results show suitability for the surgical procedure, it is possible to undergo the actual procedure the very next day in the afternoon.
  • After the surgical procedure a post-operation check-up follows in the early morning hours of the following day. Once this has been undertaken, you may choose to travel home. If you are spending some days in Prague on vacation, then you are welcome to come to another check-up as well. 
  • Currently we carry out laser eye surgeries every Tuesday in the afternoon hours. To minimise your stay in Prague (should that be desired) we recommend that you undergo the specialised eye examination a day before on Monday. On Tuesday afternoon you would then undergo the laser eye surgery of both eyes and a post-surgery check-up would follow on Wednesday morning. As such, the minimum stay required in Prague to undergo laser eye surgery is 2 nights. Of course, if you are not in a rush or are spending some time in Prague in any case, it is possible to schedule you in for an examination at a different time than imminently prior to the procedure.
  • Post-surgery check-ups are included in the price of the procedure. Usually, we carry out these check-ups at the following intervals: a day after the surgery, a month after the surgery and six months after the surgery. Other times may be arranged as and when necessary. It is imperative to undertake the first check-up at our clinic. After this, it is ok for our foreign patients to return home and continue with check-ups at their local eye clinic and keeping us informed about their condition. In the case of this procedure, it is also an option to consult your condition with us online. It is possible to arrange further check-ups at our clinic at any other time when you may be able to visit Prague again. These check-ups are subject to prior reservation. We guarantee free post-surgery check-ups at our clinic for up to 2 years. 
Intraocular Lens Surgery/Cataract Surgery

Before the surgery, you must first undergo a specialised eye examination. If everything is all right and the examination results show suitability for the surgical procedure, it is then possible to carry on with the surgery.

For intraocular lens surgery/Cataract surgery, the following applies:

  • The designated operating days for intraocular lens surgeries are Wednesdays and Fridays in the morning. In essence, the following itinerary applies for intraocular lens surgeries: we do the specialised eye examination on Monday/Tuesday and if everything appears to be fine, then we perform the first eye surgery on Wednesday morning. After that you receive an exact time to arrive at the clinic for the second eye surgery on Friday morning. To begin with, you will undergo a check-up of the first eye that has already been operated and the preparations for the surgery of the second eye will follow. 
  • The day following the surgery of the second eye, a Saturday, you may travel home. Should you remain in Prague until Monday, we suggest you take advantage of a second post-surgery check-up before departure. 
  • As such, the minimum time necessary to remain in Prague in case of this type of surgery is 4 nights.
  • Before undergoing this type of surgery, we require the results of a pre-surgery medical check-up. This is because the surgery is performed under local anaesthesia. These results must not be older than 14 days. Should you be unable to arrange for a medical check-up at home then we can do so in Prague at our partner clinic. In such a case, however, you will be required to arrive in Prague at least 1 day earlier. This medical check-up is carried out in the early morning hours and must be done on an empty stomach.
  • Post-surgery check-ups are included in the price of the procedure. Usually, we carry out these check-ups at the following intervals: a day after the surgery, a month after the surgery and six months after the surgery. Other times may be arranged as and when necessary. It is imperative to undertake the first check-up at our clinic. After this, it is ok for our foreign patients to return home and continue with check-ups at their local eye clinic and keeping us informed about their condition. In the case of this procedure, it is also an option to consult your condition with us online. It is possible to arrange further check-ups at our clinic at any other time when you may be able to visit Prague again. These check-ups are subject to prior reservation. We guarantee free post-surgery check-ups at our clinic for up to 2 years. 
Plastic Surgery of the Eyelids

Before the surgery itself you must first undergo a consultation to evaluate your suitability for the actual procedure. In case you live outside of the Czech Republic it will be sufficient, to begin with, to send us high-resolution photographs by e-mail (photographs of your face with open as well as closed eyes). The surgeon will make a preliminary evaluation of suitability for the procedure. In case of suitability being confirmed, we will offer you an appointment. You will then undergo a consultation in person with your operating surgeon imminently prior to the procedure. 

For plastic surgery of the eyelids, the following applies:

  • We carry out this type of surgery on Mondays or Wednesdays at 2 pm.
  • The minimum required length of stay in Prague is one night. You may easily arrive at our clinic on the actual day of the procedure as you only have a short consultation to undergo.
  • You will be asked to come back to the clinic for a post-surgery check-up the day after the surgery. During this check-up, your bandages will be removed, the incision will be cleansed, and you will be given detailed instructions on what to do next. After this check-up, you may travel home. 
  • It is important to have the sutures removed a week after the procedure. All our patients arrange for this to be done back home. We would be more than happy to do this for you, however, in such a case, your stay in Prague would have to be a week longer. This would eliminate the comparative cost advantage. An exception would be a planned vacation.
  • Before you undergo this type of surgery, we need to see the results of your blood tests. These results must not be older than 14 days. Should you be unable to arrange for a medical check-up at home then we can do so in Prague at our partner clinic. In such a case, however, you will be required to arrive in Prague at least 1 day earlier. This medical check-up is carried out in the early morning. 
  • Post-surgery check-ups are included in the price of the procedure. Usually, we carry out these check-ups at the following intervals: a day after the surgery, a month after the surgery and three months after the surgery. Other times may be arranged as and when necessary. It is imperative to undertake the first check-up at our clinic. After this it is ok for our foreign patients to return home and continue with check-ups at their local eye clinic and keeping us informed about their condition. In case of this procedure, it is also an option to consult your condition with us on-line. It is possible to arrange further check-ups at our clinic at any other time when you may be able to visit Prague again. These check-ups are subject to prior reservation. We guarantee free post-surgery check-ups at our clinic for up to 2 years.